Retail

• E-Commerce becomes more and more present in our everyday life. Buying through the Internet is easier thanks to access to all product details, short delivery times, simple cancellation and return policies as well as different means of payment. At the same time, we find new challenges as consumer habits have evolved towards a more demanding customer looking for better products and excellent service.
  
  
• At AD Interacciones we are here to support you as a strategic partner to provide customer service, technical support, execute marketing and advertising strategies, implement satisfaction surveys and studies based on the Mystery Shopper methodology. We can also support you in decentralizing processes that allow you to focus on your core business.
  
  
• Remember that in AD Interacciones we want to offer you a comprehensive service, so as a complement to our Contact Center services, we have a consulting area in Customer Experience. Let us help you on your way to a customer-centric culture.